Shipping Policy
Free Shipping
We offer FREE standard shipping on all orders within the continental United States. No minimum purchase required!
Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.
Delivery Times
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days (additional charges apply)
Shipping Restrictions
Currently, we only ship within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.
Order Tracking
Once your order ships, you will receive an email with tracking information. You can also track your order anytime by visiting our Order Tracking page.
Shipping Issues
If your package is lost, damaged, or delayed, please contact us at support@pet-tent-tunnel.com and we will work to resolve the issue promptly.
Questions?
If you have any questions about shipping, please don't hesitate to reach out to our customer support team at support@pet-tent-tunnel.com.